Assistant General Manager

taco-bell-delight-tb; Berrien Springs (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Taco-bell-delight-tb in Berrien Springs is seeking an Assistant Manager who supports the Restaurant General Manager by managing work shifts and ensuring daily operations meet Taco Bell standards. The role includes leading the team in providing excellent customer service and maintaining health and safety standards.

Responsibilities include overseeing team member duties, assisting in hiring, and ensuring compliance with security, cash, and inventory protocols.

Qualifications

• Strong customer service focus and ability to solve complaints.
• Experience in providing positive feedback to team members.
• Ability to follow and enforce protocols regarding cash and security.

Responsibilities

• Support the Restaurant General Manager in daily operations.
• Ensure team members complete assigned duties.
• Assist in hiring and developing great staff.

Skills

Customer service skills

Problem-solving skills

Team leadership

Communication skills

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.