Assistant General Manager

taco-bell-delight-tb; Goshen (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

taco-bell-delight-tb in Goshen, Indiana is seeking an Assistant Manager to support the Restaurant General Manager. This role involves managing restaurant shifts, leading Team Members, and ensuring compliance with health and safety standards.

You will play a critical role in maintaining the quality of service, solving customer complaints, and assisting with hiring and employee development. Strong problem-solving skills and a commitment to Taco Bell standards are essential for success in this role.

Qualifications

• Ability to solve customer complaints effectively.
• Strong leadership skills to manage team members.
• Understanding of cash and inventory policies.

Responsibilities

• Manage shifts and provide leadership when RGM is absent.
• Ensure restaurant operates to Taco Bell standards.
• Assist in hiring and developing Team Members.

Skills

Problem solving

Customer service

Team leadership

Inventory management

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.