ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Fayetteville (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A Taco Bell franchise in Fayetteville, Georgia, is looking for an Assistant Manager to support daily operations. This role involves overseeing shift management, ensuring high service standards, and developing team members. You will lead by example, manage customer complaints, and assist with hiring and training. This position requires strong leadership skills and a commitment to quality service. If you have a passion for the restaurant industry and team development, this could be the opportunity for you.

Qualifications

• Experience in customer service and team management preferred.
• Ability to solve problems quickly and effectively.
• Understanding of health and safety standards.

Responsibilities

• Support the Restaurant General Manager in managing shifts.
• Ensure the restaurant operates to Taco Bell standards.
• Assist in hiring and developing team members.

Skills

Customer service

Team leadership

Problem-solving

Cash handling

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.