ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Lawrenceville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A local Taco Bell franchise in Lawrenceville, Georgia is seeking an Assistant Manager to support the Restaurant General Manager. The role involves managing shifts, ensuring team members meet their duties, and upholding food safety standards. You will also address customer complaints and assist with hiring and training staff. This position requires strong leadership, problem-solving skills, and the ability to provide constructive feedback. Competitive wages and benefits will be set by the franchisee.

Qualifications

• Ability to effectively solve customer complaints.
• Experience in providing positive feedback to team members.
• Understanding of cash and security policies.

Responsibilities

• Manage work shifts and complete administrative duties.
• Lead restaurant operations in absence of the RGM.
• Ensure food safety and quality standards are met.

Skills

Customer service skills

Leadership

Problem solving

Cash handling

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.