ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Georgia; On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise in Georgia is seeking an Assistant Manager to support the Restaurant General Manager by managing work shifts and completing administrative duties. The role requires solving customer complaints, providing team feedback, and ensuring compliance with cash and security policies. Strong leadership and management skills are essential. Join a dynamic team dedicated to delivering quality food and service in a friendly environment.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing constructive feedback to team members.
• Familiarity with cash handling and security policies.

Responsibilities

• Manage work shifts effectively and ensure operational excellence.
• Assist in hiring and developing restaurant team members.
• Ensure compliance with health and safety standards.

Skills

Customer service skills

Leadership

Problem-solving

Team management

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.