ASSISTANT GENERAL MANAGER

JAI Restaurant Group; Ellenwood (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

A franchisee restaurant group in Ellenwood, Georgia is seeking an Assistant Manager to support the Restaurant General Manager by overseeing shifts and performing administrative duties. The ideal candidate will lead teams, solve customer complaints, and ensure compliance with Taco Bell standards. Responsibilities include maintaining quality service, assisting with hiring, and adhering to safety regulations. This position offers a chance to grow in a rewarding work environment.

Qualifications

• Ability to solve customer complaints quickly.
• Provide positive feedback to team members.
• Understand and follow cash and inventory policies.

Responsibilities

• Manage restaurant shifts and administrative tasks.
• Ensure compliance with health and safety standards.
• Assist with hiring and developing team members.

Skills

Problem-solving

Customer service

Leadership

Team management

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.