ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Decatur (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

A Taco Bell franchise in Decatur, Georgia, is seeking an Assistant Manager to oversee shifts and support the Restaurant General Manager. The ideal candidate will ensure that team members perform their duties and provide excellent customer service. Responsibilities include addressing customer complaints, assisting with team training, and ensuring adherence to health and safety standards. This role offers an opportunity to contribute to a dedicated team in a fast-paced environment.

Qualifications

• Ability to manage shifts and ensure operational standards are met.
• Experience solving customer complaints efficiently.
• Understanding of cash and inventory procedures.

Responsibilities

• Support the Restaurant General Manager by managing shifts.
• Guide restaurant operations to meet Taco Bell standards.
• Assist with hiring and developing team members.

Skills

Customer service skills

Leadership

Problem-solving

Communication

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.