ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Snellville (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A Taco Bell franchise in Snellville, Georgia is looking for an Assistant Manager. In this role, you will support the Restaurant General Manager (RGM) and ensure that all shifts are run effectively and safely, providing leadership in the RGM's absence. Your responsibilities will include managing team duties, maintaining operational standards, and addressing customer complaints efficiently. Previous experience in a supervisory role is ideal, alongside strong communication and leadership skills.

Qualifications

• Experience in a supervisory role in a restaurant or similar field.
• Ability to manage multiple tasks effectively under pressure.
• Strong interpersonal skills to interact positively with team members and customers.

Responsibilities

• Support the RGM in managing shifts and administrative duties.
• Ensure restaurant operations meet Taco Bell standards.
• Assist in hiring and developing Team Members.

Skills

Customer service

Team leadership

Problem-solving

Communication

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.