ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Forest Park (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

A Taco Bell franchisee is seeking an Assistant Manager in Forest Park, Georgia. This role involves supporting the Restaurant General Manager by managing shifts and overseeing the team's performance. Responsibilities include solving customer complaints, maintaining health standards, and assisting in the hiring and development of team members. If you're a proactive leader with a focus on great customer service, this position could be a perfect fit for you.

Qualifications

• Strong customer service skills to address complaints effectively.
• Ability to provide constructive feedback to team members.
• Familiarity with cash management and inventory control.
• Competence in reading and responding to reports.

Responsibilities

• Manage work shifts and complete administrative tasks.
• Lead operations in the absence of the Restaurant General Manager.
• Ensure health and safety standards are met.
• Support the hiring and development of staff.

Skills

Customer service skills

Team leadership

Problem solving

Cash handling

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.