ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Norcross (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A Taco franchise location in Norcross is seeking an Assistant Manager to support the Restaurant General Manager in operations and maintain Taco Bell standards. Responsibilities include leading team members, handling customer complaints, and assisting with hiring and training staff. The ideal candidate will have strong leadership skills and experience in a restaurant environment. This role requires a focus on quality food service and adherence to health and safety standards.

Qualifications

• Experience in a restaurant environment preferred.
• Ability to manage shifts and handle complaints.
• Knowledge of health and safety standards.

Responsibilities

• Support the Restaurant General Manager in operations.
• Lead the team and maintain Taco Bell standards.
• Assist in hiring and developing staff.

Skills

Customer service skills

Leadership

Problem-solving

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.