ASSISTANT GENERAL MANAGER

JAI Taco Atlanta; Stone Mountain (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

A Taco Bell franchisee is seeking an Assistant Manager to support the Restaurant General Manager and to ensure operations meet Taco Bell standards. Responsibilities include managing shifts, providing customer service, and assisting in hiring and developing team members. Candidates should demonstrate leadership and customer service skills. This role requires close adherence to health and safety standards. If you are passionate about the restaurant industry, this opportunity could be for you.

Qualifications

• Strong customer service and communication skills.
• Ability to mentor and lead a team.

Responsibilities

• Support the Restaurant General Manager by managing shifts.
• Ensure team members serve safe, quality food.
• Assist in hiring and developing great team members.

Skills

Customer complaint resolution

Positive feedback provision

Understanding inventory policies

Report analysis

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.