Assistant Front Office Manager — Guest Experience Leader

The LINE Hotels; Austin (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Help or transport service

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

The LINE Austin is seeking an Assistant Front Office Manager who brings a passion for hospitality, leadership, and guest service excellence. You will oversee daily front desk operations, guide staff, and ensure a seamless guest experience in a dynamic hotel setting.

Ideal candidates will have a solid hospitality background, strong communication skills, and a collaborative approach to problem solving. The role offers growth opportunities within a creative, community-driven hotel brand.

Qualifications

• High School diploma or GED; 3 years hospitality experience preferred.
• Strong communication skills and collaborative spirit.
• Proficient with Microsoft Office and Opera PMS.

Responsibilities

• Greet guests warmly and maintain a professional demeanor at all times.
• Supervise daily front office tasks to ensure courteous service.
• Coordinate group arrivals/departures and guest amenities.
• Assist in scheduling front office staff according to forecasted demand.
• Ensure compliance with hotel policies and safety procedures.
• Contribute to recruitment, onboarding and staff development.
• Maintain lobby appearance and manage front office inventory.

Skills

Strong communication skills

Collaborative spirit

Ethical Conduct

Computer Proficiency

Positive Attitude

Eye for Detail

Problem solving abilities

Education

High School diploma or GED

Tools

Microsoft Office

Opera PMS

Job description

The LINE Austin is seeking an Assistant Front Office Manager who brings a passion for hospitality, leadership, and guest service excellence. You will oversee daily front desk operations, guide staff, and ensure a seamless guest experience in a dynamic hotel setting.

Ideal candidates will have a solid hospitality background, strong communication skills, and a collaborative approach to problem solving. The role offers growth opportunities within a creative, community-driven hotel brand.