Guest Experience Concierge - Front Desk

Thesaguaro; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Help or transport service

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

The LINE brand is seeking a dynamic Front Desk Agent to greet guests, check in/out, and ensure a welcoming first impression at our Austin property. You will coordinate with other departments, handle inquiries, and maintain accurate records in the front office system.

We value hospitality experience, clear communication, and a collaborative spirit. The role offers daily interaction with guests and a chance to contribute to a lively, service-driven environment with competitive benefits and

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills are essential.
• Experience in hospitality or service industry preferred.
• Ability to operate front desk software and basic office tools.

Responsibilities

• Greet guests promptly with a smile and maintain eye contact.
• Check in/out guests and ensure correct room type and rates.
• Coordinate with other departments and handle guest inquiries with professionalism.
• Maintain knowledge of hotel services, hours, and amenities.
• Assist with administrative tasks and balance front desk cash operations.

Skills

Strong communication skills

Collaborative spirit

Ethical Conduct

Detail oriented

Problem solving

Positive attitude

Education

High School diploma or GED

Tools

Opera PMS

Microsoft Office

Job description

The LINE brand is seeking a dynamic Front Desk Agent to greet guests, check in/out, and ensure a welcoming first impression at our Austin property. You will coordinate with other departments, handle inquiries, and maintain accurate records in the front office system.

We value hospitality experience, clear communication, and a collaborative spirit. The role offers daily interaction with guests and a chance to contribute to a lively, service-driven environment with competitive benefits and