Assistant Dept Manager – Retail Decor

Floor & Decor Holdings Inc.; Shoreline (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a trainer who will develop Product Sales Specialists and ensure customers receive exceptional service and product information. The role emphasizes coaching, certification, and accurate product presentation in a busy store environment.

The successful candidate will lead training programs, manage merchandising and pricing, and support store operations while upholding company values and safety standards.

Qualifications

• Minimum one year of customer service or sales experience.
• Excellent verbal and written communication abilities.
• Ability to multi-task in a fast-paced environment.
• Commitment to company safety policies and procedures.

Responsibilities

• Greet customers in a helpful, courteous manner.
• Assist customers with product questions and selections.
• Process transactions at checkout using the POS system.
• Complete product specialist certification courses.
• Demonstrate product placement and pricing accuracy.
• Stock and tag merchandise displays as required.
• Provide direction to product sales specialists for high service levels.

Skills

Customer service

Sales

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a trainer who will develop Product Sales Specialists and ensure customers receive exceptional service and product information. The role emphasizes coaching, certification, and accurate product presentation in a busy store environment.

The successful candidate will lead training programs, manage merchandising and pricing, and support store operations while upholding company values and safety standards.