Assistant Department Manager: Lead & Elevate Retail Pros

Floor & Decor Holdings Inc.; Chandler (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Chandler, AZ is seeking a trainer for Product Sales Specialists to ensure customers receive exceptional service and up-to-date product information.

You will coach employees, supervise certifications, and reinforce the company’s basic retail principles to drive strong store performance. The role requires strong communication, HS diploma or GED, and 1 year in customer service or sales, with the ability to multitask in a fast-paced environment, and a commitment to

Qualifications

• High School Diploma or GED required with 1 year of customer service/sales experience or equivalent
• Excellent verbal and written communication skills
• Ability to multi-task and work in a fast-paced environment

Responsibilities

• Provide direction to Product Sales Specialists to ensure attentive and accurate customer service
• Complete product specialist certification courses
• Greet customers and assist with product questions and selections
• Process customers at checkout using POS system and handle refunds/exchanges
• Stock and tag merchandise displays and create price tags/signs

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. in Chandler, AZ is seeking a trainer for Product Sales Specialists to ensure customers receive exceptional service and up-to-date product information.

You will coach employees, supervise certifications, and reinforce the company’s basic retail principles to drive strong store performance. The role requires strong communication, HS diploma or GED, and 1 year in customer service or sales, with the ability to multitask in a fast-paced environment, and a commitment to