Assistant Community Manager: Resident Services & Operations

FirstService Residential; Washington (District of Columbia); On-site; USD 72,000 - 75,000; Full time

Job summary

FirstService Residential in Washington, DC is seeking an Assistant Community Manager to support the Community Association operations and deliver exceptional service to owners, residents, clients and vendors. You will assist with financial management, bid processes, board preparations and recordkeeping, while coordinating tasks with the Community Manager and attending board meetings as needed.

A college degree and strong communication skills are required, with a focus on accuracy and timely

Qualifications

• College degree or equivalent work experience required.
• Minimum of 2 years’ experience in a customer service environment.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office including Word, Excel, and PowerPoint.
• Knowledge of basic accounting/budgeting procedures.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times.
• Respond to inquiries and provide resolution to questions or concerns in timely fashion.
• Assist with daily general financial management and recordkeeping.
• Attend Board meetings and assist with agenda preparation.

Skills

Customer service

Organization

Communication

Microsoft Office

Recordkeeping

Budgeting

Multitasking

Attention to detail

Vendor coordination

Education

College degree or equivalent work experience

Tools

Word

Excel

PowerPoint

Email

Job description

FirstService Residential in Washington, DC is seeking an Assistant Community Manager to support the Community Association operations and deliver exceptional service to owners, residents, clients and vendors. You will assist with financial management, bid processes, board preparations and recordkeeping, while coordinating tasks with the Community Manager and attending board meetings as needed.

A college degree and strong communication skills are required, with a focus on accuracy and timely