Assistant Community Manager: Leasing & Resident Experience

Hrpliving; South Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free Dental Insurance

401k Retirement Match

Paid Time Off (PTO)

Telehealth – Doctor access

Job summary

Hawthorne Residential Partners seeks an Assistant Community Manager to support leasing efforts, manage resident relations, and handle financial tasks within our award-winning apartment communities. You will work closely with the Community Manager, resolve resident concerns, and help ensure the team thrives in a supportive environment.

You’ll participate in leasing tours, process applications, and assist with renewals while maintaining a welcoming on-site presence.

Qualifications

• High School or GED equivalent.
• Two years of property management experience preferred.
• Six months assistant community manager experience preferred.
• Valid Driver's License.
• CALP accreditation is a plus.

Responsibilities

• Support leasing efforts by conducting tours and guiding prospects through the leasing process.
• Identify prospect needs, showcase available homes, and invite them to join the community.
• Ensure lease applications, renewals, and related documents are completed accurately and on time.
• Meet occupancy goals through strong leasing performance and resident retention.
• Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement.
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.
• Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing.
• Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed.
• Conduct regular ledger reviews to verify billing, payment applications, and account accuracy.
• Assist with financial reporting and documentation for Community Manager and regional leadership.
• Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum.
• Support a positive and productive work environment through clear communication and goal-setting.

Skills

Positive attitude

Financial understanding

Conflict resolution

People service & customer-focused

Problem-solving

Education

High School or GED

CALP certification

Valid Driver's License

Job description

Hawthorne Residential Partners seeks an Assistant Community Manager to support leasing efforts, manage resident relations, and handle financial tasks within our award-winning apartment communities. You will work closely with the Community Manager, resolve resident concerns, and help ensure the team thrives in a supportive environment.

You’ll participate in leasing tours, process applications, and assist with renewals while maintaining a welcoming on-site presence.