Assistant Community Manager: Lead Leasing & Resident Experience

Hawthorne Residential Partners; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free Dental Insurance

Health and Wellness Incentives

401k Retirement Match Program

Paid Time Off (including birthday)

Job summary

Hawthorne Residential Partners is seeking an Assistant Community Manager to support leasing, resident relations, and administrative tasks across our award-winning apartment communities. You will work closely with the Community Manager to maintain occupancy, process renewals, and ensure accurate financial record-keeping.

The role emphasizes strong customer service, leadership in the manager's absence, and active participation in a dynamic team focused on resident satisfaction and community

Qualifications

• High School or GED equivalent is required.
• Valid Driver's License is required.
• CALP accreditation is a plus.
• Two years of property management experience is preferred.
• Six months previous assistant community manager experience is preferred.

Responsibilities

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process.
• Identify prospect needs, showcase available homes, and invite them to join the community.
• Ensure lease applications, renewals, and related documents are completed accurately and on time.
• Meet occupancy goals through strong leasing performance and resident retention.
• Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement.
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.

Education

High School or GED equivalent

Valid Driver's License

CALP Accreditation (Certified Apartment Leasing Professional)

Two years of property management experience preferred

Six months previous assistant community manager experience preferred

Job description

Hawthorne Residential Partners is seeking an Assistant Community Manager to support leasing, resident relations, and administrative tasks across our award-winning apartment communities. You will work closely with the Community Manager to maintain occupancy, process renewals, and ensure accurate financial record-keeping.

The role emphasizes strong customer service, leadership in the manager's absence, and active participation in a dynamic team focused on resident satisfaction and community