Community Manager: Lead Leasing & Resident Experience

Hawthorne Residential Partners; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Free Dental Insurance

Health and Wellness Incentives

401k Retirement Match Program

Paid time off including your birthday

Job summary

Hawthorne Residential Partners is seeking a Community Manager to lead our team across daily operations, budgeting, leasing, and resident satisfaction. You will coach staff, manage financial reporting, and ensure high occupancy while upholding our Live It culture.

The role emphasizes strong communication, team leadership, and ownership of community performance, with focus on resident experience and vendor coordination.

Qualifications

• High School or GED equivalent.
• Two years of property management experience; Leasing Consultant and Assistant Community Manager experience.
• Six months of community manager experience in multi-family, Highly Preferred
• Valid Driver's License.
• CAM, CAPS, Real Estate license, and/or Property Management License preferred

Responsibilities

• Manage budgets, rent collection, and community financial reporting.
• Oversee move-outs, deposit accounting, and delinquency tracking.
• Maintain accurate records using Yardi and Knock; ensure policy compliance.

Skills

Strong communication

Leadership

Customer service

Budgeting

Vendor management

Education

High School or GED

CAM/ CAPS/ Real Estate license preferred

Tools

Yardi

Knock

Microsoft Office

Job description

Hawthorne Residential Partners is seeking a Community Manager to lead our team across daily operations, budgeting, leasing, and resident satisfaction. You will coach staff, manage financial reporting, and ensure high occupancy while upholding our Live It culture.

The role emphasizes strong communication, team leadership, and ownership of community performance, with focus on resident experience and vendor coordination.