Assistant Branch Manager — People Leader & Service Expert

Independent Bank; Traverse City (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible paid time off

Knowledgeable, goal-driven team

Exposure to various banking areas

Community-focused events

Job summary

Independent Bank in Traverse City, MI is seeking an Assistant Bank Manager to support daily branch operations, mentor staff, and uphold exceptional service standards. You’ll collaborate with leadership to ensure smooth workflows, incident-free audits, and smooth customer experience.

The role invites growth within a community-focused bank that values teamwork, integrity, and innovation. Willingness to travel regionally may be required.

Qualifications

• 3+ years of banking experience preferred.
• 1+ year of direct or indirect leadership experience.
• Adhere to all applicable regulatory compliance and personnel policies (BSA, confidentiality, information security, ethical standards).

Responsibilities

• Oversee daily branch operations in the absence of the Branch Manager.
• Lead, coach and develop branch staff; ensure exceptional client service.
• Provide product knowledge and cross-sell across bank services to clients.
• Assist clients with account migrations, maintenance, and loan support.
• Serve as back-up for teller line operations and handle high-level overrides.

Skills

Interpersonal skills

Presentation skills

Communication skills

Education

High School Diploma

Job description

Independent Bank in Traverse City, MI is seeking an Assistant Bank Manager to support daily branch operations, mentor staff, and uphold exceptional service standards. You’ll collaborate with leadership to ensure smooth workflows, incident-free audits, and smooth customer experience.

The role invites growth within a community-focused bank that values teamwork, integrity, and innovation. Willingness to travel regionally may be required.