Assistant Branch Manager: Lead, Grow & Serve

Orange County's Credit Union; Santa Ana (CA); Vor Ort; USD 49.000 - 52.000; Vollzeit

Benefits dieser Stelle

Voice that matters

People-first culture

Health benefits from day one

401(k) with match

Annual bonuses

Educational grants

Paid vacation & holidays

Zusammenfassung

Orange County's Credit Union in Santa Ana is seeking an Assistant Branch Manager to lead the Downtown Santa Ana branch with heart and hustle, delivering exceptional member service and driving daily operations. You will coach a team, promote growth, and uphold compliance while representing the credit union in the community.

Requires 3+ years in sales and customer service in banking and at least 2 years supervising staff; NMLS license and notary certification (or willingness to obtain).

Qualifikationen

• 3+ years of sales and customer service experience in a banking/credit union branch.
• At least 2 years of supervision with direct reports (operations, compliance & sales).
• NMLS license & Notary certification (or willingness to obtain/renew).
• Passion for leadership, service, and making a difference.

Aufgaben

• Lead with purpose and coach a team to deliver exceptional service and build lasting relationships.
• Drive results by using strategic thinking and performance accountability to meet branch goals.
• Champion innovation by challenging the status quo and seeking improvements daily.
• Grow the business by representing the credit union in the community and driving membership growth.
• Empower the team through cross-training, recognition, and continuous development.
• Make smart decisions using data, feedback, and financial reports to guide strategy and profitability.
• Stay compliant and ensure operations meet regulatory standards and a secure environment.

Kenntnisse

Sales & customer service

Leadership

Community engagement

Jobbeschreibung

Orange County's Credit Union in Santa Ana is seeking an Assistant Branch Manager to lead the Downtown Santa Ana branch with heart and hustle, delivering exceptional member service and driving daily operations. You will coach a team, promote growth, and uphold compliance while representing the credit union in the community.

Requires 3+ years in sales and customer service in banking and at least 2 years supervising staff; NMLS license and notary certification (or willingness to obtain).