Branch Operations & Member Experience Leader

Altura-Credit-Union; Murrieta (CA); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation days

Sick leave

Holidays

Community events

Wellness programs

Tuition reimbursement

401k match

Resumo da oferta

Altura Credit Union is seeking an Assistant Branch Manager in Murrieta, CA to support the Branch Manager by supervising staff and coordinating daily branch operations. You will help drive Member satisfaction, sales and referral goals while ensuring compliance with regulations and Altura policies.

The role requires supervisory experience in a financial institution, a high school diploma (college preferred), and a proven ability to coach and motivate teams to deliver outstanding service.

Qualificações

• High school diploma or equivalent required.
• College preferred but not mandatory.
• Experience in a financial institution is highly valued.

Responsabilidades

• Supervise branch staff to ensure excellent Member service and sales results.
• Assist Branch Manager with daily operations, safety, security and compliance.
• Provide coaching to staff to meet sales and referral goals.
• Maintain knowledge of regulations and Altura Credit Union procedures.
• Deliver regular performance feedback and conduct appraisals when applicable.

Conhecimentos

Supervisory experience

Customer service leadership

Coaching and training

Formação académica

High school diploma or equivalent

College preferred

Descrição da oferta de emprego

Altura Credit Union is seeking an Assistant Branch Manager in Murrieta, CA to support the Branch Manager by supervising staff and coordinating daily branch operations. You will help drive Member satisfaction, sales and referral goals while ensuring compliance with regulations and Altura policies.

The role requires supervisory experience in a financial institution, a high school diploma (college preferred), and a proven ability to coach and motivate teams to deliver outstanding service.