Branch Growth Leader & Team Coach

California Coast Credit Union; San Marcos (CA); On-site; USD 70,000 - 96,000; Full time

Job summary

California Coast Credit Union is seeking a Branch Supervisor/Assistant Branch Manager in San Marcos, CA. The role supports the Branch Manager, oversees teller operations and staff development, and drives branch growth while ensuring policy compliance and exceptional member service.

The position requires leadership experience, a bachelor’s in business/financial services or equivalent, and a valid MLO registration per SAFE Act. Availability on weekends and evenings is expected.

Qualifications

• A Bachelor’s degree in Business/Financial Services is preferred or up to 5 years equivalent financial industry experience.
• A minimum of 2 years branch supervisory experience is required for Assistant Branch Manager.
• Must maintain registration as Mortgage Loan Originator (MLO) in compliance with SAFE Act and provide this registration number as part of mortgage lending daily work.
• Good communication, conflict resolution and coaching skills; ability to demonstrate sound reasoning, judgment and decision making.
• Knowledgeable in sales and service, branch operations, lending, regulations and security procedures.
• Requires demonstrated leadership skills and the ability to train, develop and motivate others.
• Availability to work Saturdays, Sundays and evenings to accommodate branch, Business Development and Community Relations functions.
• Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices.

Responsibilities

• Supports Branch Manager to ensure sales and service goals are met.
• Supervises operations of the branch to ensure efficiency, accuracy and compliance.
• Motivates, coaches, trains and mentors staff to excel and achieve goals.
• Adheres to cash, key and dual control policies and procedures.
• Adheres to security and robbery procedures.
• Complies with all other policies and procedures.

Skills

Leadership

Empathy

Active listening

Grit

Self-motivation

Creative problem-solving

Diversity & inclusion

Teamwork

Education

Bachelor’s degree in Business/Financial Services

Mortgage Loan Originator (MLO) registration

Job description

California Coast Credit Union is seeking a Branch Supervisor/Assistant Branch Manager in San Marcos, CA. The role supports the Branch Manager, oversees teller operations and staff development, and drives branch growth while ensuring policy compliance and exceptional member service.

The position requires leadership experience, a bachelor’s in business/financial services or equivalent, and a valid MLO registration per SAFE Act. Availability on weekends and evenings is expected.