Assistant Branch Manager: Lead, Grow & Delight Members

Horizon Credit Union; Great Falls (MT); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Tuition reimbursement

401K retirement plan

Paid time off

Job summary

Horizon Credit Union in Great Falls, MT seeks an Assistant Branch Manager to drive member experience and branch performance. You will coach teammates, manage daily operations, and lead in sales, lending, and service initiatives while upholding Horizon’s CORE Values.

This role partners with leadership to develop staff, monitor metrics, resolve issues, and promote digital platforms for self-service. Supervisory experience and a commitment to community involvement are essential.

Qualifications

• Associate degree in Business or Finance is required.
• Minimum of two years in financial services.
• One year of supervisory, team leadership experience preferred.

Responsibilities

• Lead branch teammates to foster a high-performance, growth-driven culture through coaching and daily huddles.
• Support branch performance by monitoring metrics and driving product sales and referrals.
• Provide outstanding member experience by resolving issues and promoting digital self-service tools.
• Ensure branch operations comply with policies, procedures, and security requirements.

Skills

Leadership

Coaching

Sales

Customer service

Education

Associate degree in Business, Finance, or related field

Job description

Horizon Credit Union in Great Falls, MT seeks an Assistant Branch Manager to drive member experience and branch performance. You will coach teammates, manage daily operations, and lead in sales, lending, and service initiatives while upholding Horizon’s CORE Values.

This role partners with leadership to develop staff, monitor metrics, resolve issues, and promote digital platforms for self-service. Supervisory experience and a commitment to community involvement are essential.