Assistant Branch Manager: Banking Sales & Operations

Eastern Bank Careers; Massachusetts; On-site; USD 39,000 - 48,000; Full time

Job summary

Eastern Bank Careers in Massachusetts is seeking a Branch Manager to lead daily branch operations, drive sales goals, and deliver exceptional customer service within a dynamic retail banking environment.

The role involves coaching staff, aligning with the platform team, and ensuring regulatory compliance while promoting a high-performance culture. A strong sales history and supervisory experience are preferred.

Qualifications

• Strong problem resolution skills.
• Basic business acumen and professionalism.
• Clear communication of information and ideas.
• Ability to build relationships across the organization.
• Must understand bank product details as a management team member.
• Understanding of the banking big picture and profitability.

Responsibilities

• Assist with daily management of a banking office.
• Achieve personal sales goals and guide platform staff towards branch goals.
• Coach staff on sales and service using proven techniques.
• Understand incentive plans and business loans to coach staff.
• Oversee daily branch operations and compliance with audits.

Skills

Strong problem resolution skills

Business acumen

Effective communication

Relationship building

Product knowledge

Big-picture banking understanding

High school diploma or equivalent

Retail banking experience

Supervisory experience

Sales and service success

Education

High school diploma or equivalent

Job description

Eastern Bank Careers in Massachusetts is seeking a Branch Manager to lead daily branch operations, drive sales goals, and deliver exceptional customer service within a dynamic retail banking environment.

The role involves coaching staff, aligning with the platform team, and ensuring regulatory compliance while promoting a high-performance culture. A strong sales history and supervisory experience are preferred.