Assistant Branch Manager, Banking Operations – OK

RBFCU Insurance Agency LLC; Oklahoma; On-site; USD 42,000 - 62,000; Full time

Job summary

RBFCU Insurance Agency LLC in Chandler, OK is seeking an Assistant Branch Manager to oversee daily branch operations, drive efficiency, and support member services. The role involves staff scheduling, risk mitigation, compliance, and ensuring achievement of branch KPIs.

The ABM will coach staff, handle escalated issues, and assist with branch manager duties as needed. Bilingual Spanish/English certification can add earnings potential.

Qualifications

• Minimum one year of branch operations supervisory/management experience.
• Ability to cover staffing at any location within the region if needed.
• Flexibility to work Monday through Saturday.
• Proven track record in risk management and staff development.
• Strong communication, organizational and problem-solving skills.

Responsibilities

• Manage daily branch operations to ensure professional and timely service.
• Mitigate risk and ensure regulatory compliance across procedures.
• Oversee cash audits, outages, limits, and cash requirements.
• Coach staff to meet branch KPIs and service standards.
• Handle escalated member issues and complaint management.

Skills

Branch supervision

Communication

Regulatory compliance

Fraud mitigation

Team coordination

Problem solving

MS Office

Education

High School Diploma or GED

Tools

PC & MS Office

Job description

RBFCU Insurance Agency LLC in Chandler, OK is seeking an Assistant Branch Manager to oversee daily branch operations, drive efficiency, and support member services. The role involves staff scheduling, risk mitigation, compliance, and ensuring achievement of branch KPIs.

The ABM will coach staff, handle escalated issues, and assist with branch manager duties as needed. Bilingual Spanish/English certification can add earnings potential.