Assistant Apartment Manager — Growth & Operations

Campus Apartments; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Job summary

Campus Apartments in Philadelphia is seeking an Experienced Assistant Apartment Manager to oversee rent collection, resident records, and daily operations. You will work closely with the General Manager to ensure accurate financial records and timely invoicing.

Responsibilities include updating rents and deposits in Entrata, processing notices, depositing receipts, preparing reports, and coordinating maintenance.

Qualifications

• High school diploma.
• Accurate typing and record keeping.
• Computer skills and math ability.
• Working knowledge of Entrata is preferred.
• Excellent customer service skills.
• Ability to work in a fast paced environment with accuracy.

Responsibilities

• Maintain accurate resident information in Entrata; include new resident information from applications, move-ins, move-outs, building transfers, notices to vacate, etc.
• Update on a daily basis all rents, deposits and application fees; issue notices for late payments, eviction notices, returned checks and memos
• Assist in the collection of rents and preparation of receipts
• Deposit all receipts prior to bank closing each day
• Update daily reports concerning notices to vacate, vacancy reports, activity reports, etc.
• Organize and file all applicable reports, leases and paperwork
• Accept service requests from residents and route to maintenance for processing; conduct service follow up with residents
• Compile and deliver late notices and legal notices
• Print monthly delinquency reports and keep General Manager informed
• Work with legal counsel and General Manager regarding legal proceedings
• Answer telephones as needed
• Set up new residents and deposit all monies
• Input vendor information and invoices into computer system and send to Corporate for payment
• Follow up on all security deposit upgrades and process all refunds
• Keep all logs up to date
• General administrative duties such as filing and typing
• Assist in preparing monthly reports
• Order supplies within established budgeted guidelines
• Maintain general office and vendor files

Skills

Customer service

Typing

Record keeping

Computer skills

Math ability

Excellent communication

Education

High school diploma

Tools

Entrata

Job description

Campus Apartments in Philadelphia is seeking an Experienced Assistant Apartment Manager to oversee rent collection, resident records, and daily operations. You will work closely with the General Manager to ensure accurate financial records and timely invoicing.

Responsibilities include updating rents and deposits in Entrata, processing notices, depositing receipts, preparing reports, and coordinating maintenance.