Community Operations & Resident Experience Assistant

Campus Apartments; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Job summary

Campus Apartments is seeking an Experienced Assistant Community Manager in Philadelphia to handle rent collection, resident records, and monthly reporting. You will process invoices, maintain filing systems, and coordinate with maintenance while delivering reliable customer service to residents in a fast-paced environment.

The role requires accurate data entry, strong math skills, and proficiency with Entrata.

Qualifications

• High school diploma required.
• Accurate typing and record keeping.
• Computer skills and math ability.
• Working knowledge of Entrata is preferred.
• Ability to follow through with all necessary paperwork and ensure deadlines are met.
• Excellent customer service skills.
• Ability to work in a fast paced environment with accuracy.

Responsibilities

• Maintain resident information in Entrata, including new move-ins/move-outs and notices.
• Update rents, deposits and application fees daily; issue notices for late payments or evictions.

Skills

Customer service

Accuracy

Communication

Computer skills

Education

High school diploma

Tools

Entrata

Job description

Campus Apartments is seeking an Experienced Assistant Community Manager in Philadelphia to handle rent collection, resident records, and monthly reporting. You will process invoices, maintain filing systems, and coordinate with maintenance while delivering reliable customer service to residents in a fast-paced environment.

The role requires accurate data entry, strong math skills, and proficiency with Entrata.