Asset Protection & Safety Specialist

Lowe's Home Centers, LLC; Lexington (KY); On-site; USD 28,000 - 41,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a full-time Asset Protection professional to coach teams on shrink awareness, deter theft, and lead investigations. The role involves partnering with store leadership to identify theft trends and promote security awareness, while maintaining a safe store environment through surveillance and policy enforcement.

The position emphasizes conducting external and internal investigations, supporting law enforcement, and ensuring compliance with security protocols.

Qualifications

• High school diploma or GED required or equivalent experience.
• If state requires a salesperson license, obtain within 60 days of starting.

Responsibilities

• Coach and train associates on shrink awareness and customer service programs.
• Partner with Store and AP Leadership to identify theft trends and promote awareness.
• Deliver SMART customer service and ensure associates have resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews per laws and policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (locks, gates, alarms) and respond to triggers.
• Provide feedback on audit findings and help minimize shrink and operational risk.
• Respond to potentially violent situations with safety and composure.

Skills

Shrink awareness

Theft deterrence

Customer service

Investigation basics

Education

High school diploma or GED

Tools

CCTV systems

EAS systems

Job description

Lowe's Home Centers, LLC is seeking a full-time Asset Protection professional to coach teams on shrink awareness, deter theft, and lead investigations. The role involves partnering with store leadership to identify theft trends and promote security awareness, while maintaining a safe store environment through surveillance and policy enforcement.

The position emphasizes conducting external and internal investigations, supporting law enforcement, and ensuring compliance with security protocols.