Asset Protection & Safety Specialist

Lowe's Companies, Inc.; Pooler (GA); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Lowe's Companies, Inc. in Pooler, GA seeks an Asset Protection Specialist to coach associates and leaders on shrink awareness, theft deterrence, and customer service programs.

You will monitor store activities to promote a safe and secure shopping environment. Collaborating with Store and AP Leadership, you will analyze theft trends, develop action plans, conduct investigations, and provide evidence for law enforcement when needed, while ensuring compliance with company policy and applicable

Competenze

• High school diploma or GED required.
• If a salesperson license is required, you must obtain it within 60 days of starting employment.

Mansioni

• Coach associates and leaders on shrink awareness and theft deterrence.
• Partner with Store and AP Leadership to identify theft trends and action plans.
• Deliver SMART customer service and ensure resources are available to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity with surveillance tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Conoscenze

Loss prevention

Surveillance systems

Retail investigations

Interviews

Policy compliance

Formazione

High school diploma or GED

Strumenti

CCTV

EAS

Descrizione del lavoro

Lowe's Companies, Inc. in Pooler, GA seeks an Asset Protection Specialist to coach associates and leaders on shrink awareness, theft deterrence, and customer service programs.

You will monitor store activities to promote a safe and secure shopping environment. Collaborating with Store and AP Leadership, you will analyze theft trends, develop action plans, conduct investigations, and provide evidence for law enforcement when needed, while ensuring compliance with company policy and applicable