Retail Asset Protection Specialist

Lowe's; Westminster (CO); On-site; USD 25,000 - 28,000; Full time

Job summary

Lowe's is seeking a store security professional to coach associates on shrink awareness and theft deterrence while partnering with leadership to identify trends and implement action plans. The role emphasizes maintaining a safe store environment and delivering superior customer service.

Responsibilities include monitoring security systems, conducting investigations, supporting law enforcement, and assisting in internal reviews.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Responsibilities

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Skills

Loss prevention

Asset protection

Retail investigations

Security systems

Investigations

National training

LPQ / LPC

Education

High school diploma or GED

Associate degree Psychology

Associate degree Criminal Justice

Tools

CCTV

EAS

Job description

Lowe's is seeking a store security professional to coach associates on shrink awareness and theft deterrence while partnering with leadership to identify trends and implement action plans. The role emphasizes maintaining a safe store environment and delivering superior customer service.

Responsibilities include monitoring security systems, conducting investigations, supporting law enforcement, and assisting in internal reviews.