Area Supervisor — Store Operations & Front-End Leader

Ross Stores; Fultondale (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Ross Stores in the United States is seeking an Area Supervisor to lead a defined store area and oversee store operations as the Manager on Duty. You will supervise Associates, ensure safety and merchandising standards, and drive a friendly, efficient shopping environment.

The role requires strong customer service and supervisory experience, with ability to manage front-end operations, security, and daily tasks to support Store leadership.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store as Manager on Duty and supervise Associates.
• Maintain merchandise presentation and a clean, welcoming environment.
• Lead and coach staff to meet company standards and procedures.
• Oversee loss prevention and security measures.
• Manage front-end operations and cashier performance.
• Assist in payroll and scheduling as needed.

Skills

Customer service leadership

Store operations know-how

Safety compliance

Team coaching

Time management

Tools

Point-of-sale systems

Job description

Ross Stores in the United States is seeking an Area Supervisor to lead a defined store area and oversee store operations as the Manager on Duty. You will supervise Associates, ensure safety and merchandising standards, and drive a friendly, efficient shopping environment.

The role requires strong customer service and supervisory experience, with ability to manage front-end operations, security, and daily tasks to support Store leadership.