Area Supervisor — Lead Store Operations

Ross Stores, Inc.; Honolulu (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor who will oversee a defined store area and supervise staff during the Manager on Duty shifts. This role ensures proper merchandising, safe operations, and adherence to company processes.

The candidate will lead front-end activities, supervise associates, and maintain stockroom organization, while delivering excellent customer service in a fast-paced retail environment.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates.
• Maintain a safe, clean, and merchandised store environment.
• Ensure compliance with loss prevention and cash-handling policies.
• Train and coach associates on checkout procedures.
• Manage front-end operations to minimize customer wait times.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math calculations

Evenings weekends

Job description

Ross Stores, Inc. is seeking an Area Supervisor who will oversee a defined store area and supervise staff during the Manager on Duty shifts. This role ensures proper merchandising, safe operations, and adherence to company processes.

The candidate will lead front-end activities, supervise associates, and maintain stockroom organization, while delivering excellent customer service in a fast-paced retail environment.