Area Supervisor: Lead Store Operations & Front End

Ross Stores; Machesney Park (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate Discount

401K

Health Insurance

Life Insurance

Job summary

Ross Stores is seeking an Area Supervisor to lead a specific store area and oversee daily operations as the Manager on Duty. You will open/close the store, supervise associates, maintain a friendly shopping environment, and ensure merchandise presentation meets company standards.

The role emphasizes safety, customer service, and adherence to loss-prevention practices while supporting a high-performing team in a dynamic retail setting.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains a safe and secure shopping environment.
• Supervises Associates and manages store operations as Manager on Duty.
• Ensures merchandise presentation and clean work areas.
• Executes and supervises company processes and loss-prevention practices.
• Trains and coaches staff on cash registers and front-end procedures.
• Performs administrative duties and supports store leadership as needed.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math skills

Evenings & weekends

Tools

POS systems

Job description

Ross Stores is seeking an Area Supervisor to lead a specific store area and oversee daily operations as the Manager on Duty. You will open/close the store, supervise associates, maintain a friendly shopping environment, and ensure merchandise presentation meets company standards.

The role emphasizes safety, customer service, and adherence to loss-prevention practices while supporting a high-performing team in a dynamic retail setting.