Area Supervisor - Store Leadership & Operations

Ross Stores; Hanover Park (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate Discount

401K

Health Insurance

Paid Time Off

Bonus eligibility

Job summary

Ross Stores is seeking an Area Supervisor to manage a defined store area and supervise associates on daily operations. You will ensure safe stores, strong customer service, and adherence to company policies while maintaining presentation standards and efficient front-end processes.

The role requires supervisory experience, excellent communication, POS familiarity, and the ability to work evenings and weekends in a retail environment. Ross offers growth opportunities and a supportive team culture.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintain a safe and secure shopping environment and monitor floor safety.
• Supervise associates, ensure timely merchandise presentation and clean stockrooms.
• Open/close the store and manage front-end operations to minimize wait times.
• Train staff on cash registers, shrink control, and policies.
• Ensure payroll administration and scheduling as needed.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math skills

Evenings and weekends

Education

Tools

Job description

Ross Stores is seeking an Area Supervisor to manage a defined store area and supervise associates on daily operations. You will ensure safe stores, strong customer service, and adherence to company policies while maintaining presentation standards and efficient front-end processes.

The role requires supervisory experience, excellent communication, POS familiarity, and the ability to work evenings and weekends in a retail environment. Ross offers growth opportunities and a supportive team culture.