Area Supervisor - Retail Ops & Guest Experience

Ross Stores; Santa Rosa (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor to lead a defined area of the store and supervise staff in the absence of the Manager on Duty. You will oversee opening and closing, ensure a safe and friendly shopping environment, and drive execution of merchandising and store operations.

The role emphasizes customer service, team leadership, and adherence to company standards. The position focuses on daily store performance, loss prevention, and maintaining an organized, inviting store layout.

Qualifications

• Experience in retail or store supervision preferred.
• Ability to lead a team and manage daily store operations.
• Strong communication and customer service skills.

Responsibilities

• Open and close the store and supervise associates.
• Maintain safe and secure shopping environment and ensure loss prevention.
• Uphold company standards for merchandising and presentation.

Skills

Customer service

Leadership

Communication

Safety awareness

Job description

Ross Stores is seeking an Area Supervisor to lead a defined area of the store and supervise staff in the absence of the Manager on Duty. You will oversee opening and closing, ensure a safe and friendly shopping environment, and drive execution of merchandising and store operations.

The role emphasizes customer service, team leadership, and adherence to company standards. The position focuses on daily store performance, loss prevention, and maintaining an organized, inviting store layout.