Area Supervisor - Retail Store Leadership & Ops

Ross Stores, Inc.; Stevens Point (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area and oversee daily operations as Manager on Duty. You will open and close the store, supervise Associates, and ensure a friendly, easy-to-shop environment with proper merchandising.

Responsibilities include maintaining safety, enforcing Loss Prevention, training front-end staff, and delivering exceptional customer service while upholding company policies and standards.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintain safety and secure store environment.
• Provide customer service and leadership to associates on the sales floor.
• Assist with merchandising, cleanliness, and loss prevention.
• Oversee front-end operations and staffing as needed.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Retail math skills

Evenings/weekends availability

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area and oversee daily operations as Manager on Duty. You will open and close the store, supervise Associates, and ensure a friendly, easy-to-shop environment with proper merchandising.

Responsibilities include maintaining safety, enforcing Loss Prevention, training front-end staff, and delivering exceptional customer service while upholding company policies and standards.