Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores, Inc.; Dearborn (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a store area, oversee daily operations, and supervise Associates. The role ensures a clean, organized, and welcoming shopping environment with proper merchandise presentation and adherence to store policies.

The Area Supervisor will open/close the store, maintain safety standards, and supervise front-end operations while ensuring efficient daily tasks and customer service excellence. Evening and weekend availability is required.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Availability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates.
• Ensure merchandise presentation and store cleanliness.
• Manage front-end processes and cashier operations.
• Support payroll and administrative duties as assigned.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math proficiency

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a store area, oversee daily operations, and supervise Associates. The role ensures a clean, organized, and welcoming shopping environment with proper merchandise presentation and adherence to store policies.

The Area Supervisor will open/close the store, maintain safety standards, and supervise front-end operations while ensuring efficient daily tasks and customer service excellence. Evening and weekend availability is required.