Area Supervisor: Lead Store Operations

Ross Stores, Inc.; Shawnee (OK); On-site; USD 38,000 - 60,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area, oversee daily operations, open/close duties, supervise Associates, and ensure a clean, friendly shopping environment. You will enforce company policies, maintain stockrooms, and support loss prevention initiatives.

The role requires strong communication, leadership, and frontline supervision skills. Availability for evenings and weekends is expected, with emphasis on safety, presentation, and customer service

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.

Responsibilities

• Maintain a safe and secure store environment and report unsafe conditions.
• Provide high-quality customer service and lead team interactions.
• Represent the Ross brand and maintain professional appearance per policy.
• Execute merchandising standards and manage backroom organization and stock.

Skills

Customer Service

Supervisory Experience

Leadership

Communication

POS Knowledge

Tools

POS System

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a designated store area, oversee daily operations, open/close duties, supervise Associates, and ensure a clean, friendly shopping environment. You will enforce company policies, maintain stockrooms, and support loss prevention initiatives.

The role requires strong communication, leadership, and frontline supervision skills. Availability for evenings and weekends is expected, with emphasis on safety, presentation, and customer service