Area Clinic Operations Leader

JEM Wellness Brands; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Massage Envy seeks an Area Manager to oversee the operations of multiple clinics, ensuring sales, customer service, staffing and supervision of General Managers. You will uphold brand values and promote wellness services while delivering best-in-class guest experiences.

The role emphasizes leadership, operational excellence, and adherence to company policies, with a focus on staff development, performance management and achieving monthly and annual goals.

Qualifications

• Experience in managing multiple clinics and staff.
• Strong leadership and customer service focus.
• Exempt status per job description.

Responsibilities

• Front desk coverage and clinic front desk duties.
• Lead two or more clinics and supervise General Managers.
• Plan and delegate responsibilities to achieve operational excellence.
• Hire and onboard staff and ensure training compliance.
• Ensure KPI performance and budget adherence.

Job description

Massage Envy seeks an Area Manager to oversee the operations of multiple clinics, ensuring sales, customer service, staffing and supervision of General Managers. You will uphold brand values and promote wellness services while delivering best-in-class guest experiences.

The role emphasizes leadership, operational excellence, and adherence to company policies, with a focus on staff development, performance management and achieving monthly and annual goals.