Area Clinic Leader: Multi-Clinic Ops

JEM Wellness Brands; Alpharetta (GA); On-site; USD 52,000 - 64,000; Full time

Job summary

Massage Envy is seeking an Area Manager in Georgia to lead operations across multiple clinics. You will supervise General Managers, drive sales, customer service excellence and staff development while upholding brand values.

Handle payroll, budgeting, and compliance, and maintain a high standard of guest experience. This role reports to the District Manager and requires full-time commitment.

Qualifications

• Minimum 2 years of related experience and/or training.
• Minimum 1 year of General Manager experience.
• Strong leadership and coaching skills.

Responsibilities

• Front Desk Coverage and scheduling duties.
• Oversee two or more clinics and supervise General Managers.
• Hire and onboard staff, ensuring training plans are followed.
• Manage KPIs, performance reviews and corrective actions.
• Handle member and customer issues and refunds within policy.

Skills

Leadership

Customer Service

Teamwork

Communication

Problem Solving

Attendance/Punctuality

Dependability

Education

High school diploma or GED

Job description

Massage Envy is seeking an Area Manager in Georgia to lead operations across multiple clinics. You will supervise General Managers, drive sales, customer service excellence and staff development while upholding brand values.

Handle payroll, budgeting, and compliance, and maintain a high standard of guest experience. This role reports to the District Manager and requires full-time commitment.