AR & Customer Support Coordinator — Growth & Wellness

Maddoxindustrialtransformer; Battle Ground (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Wellness stipend

Health insurance

401(k) match

Job summary

Maddox is seeking an experienced AR & Customer Support Coordinator to manage customer invoicing, engagement, payments, and account queries. This role sits within the accounting team and offers growth opportunities within AR, finance and accounting functions.

The ideal candidate has 2+ years in AR/collections or customer service, strong communication, discretion with confidential data, and proficiency in accounting software and Google Suite. Full-time, on-site with competitive benefits.

Qualifications

• Minimum High School Degree. Associate or Bachelor degree preferred.
• 2+ years of experience in AR and collections or customer service
• Excellent organizational and time-management skills.
• Ability to handle sensitive and confidential information with discretion.
• Attention to detail and accuracy
• Strong communication and interpersonal skills.
• Good grammar, spelling and punctuation skills
• Proficiency with accounting software and Google Suite.

Responsibilities

• Ownership of Invoicing process and customer-facing communication related to invoice submission
• High professionalism when managing and responding to customer inquiries
• Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
• Researching and resolution of internal processes to complete the invoicing process
• Maintain detailed customer order records
• Researching and recording customer payments

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Grammar & writing

Google Suite

Education

High School diploma

Associate degree

Bachelor’s degree

Tools

Accounting software

Google Sheets

Job description

Maddox is seeking an experienced AR & Customer Support Coordinator to manage customer invoicing, engagement, payments, and account queries. This role sits within the accounting team and offers growth opportunities within AR, finance and accounting functions.

The ideal candidate has 2+ years in AR/collections or customer service, strong communication, discretion with confidential data, and proficiency in accounting software and Google Suite. Full-time, on-site with competitive benefits.