AR & Invoicing Support Specialist

Maddox Industrial Transformer; Batavia Township (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health & wellness

Maternity/Paternity leave

401(k) match

Paid holidays & PTO

Vision & Dental

Job summary

Maddox Industrial Transformer is seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will manage customer invoicing, engage with customers, handle invoicing processes, payments and account questions.

This role offers opportunities to grow within the AR and finance teams, with an emphasis on accuracy, discretion with confidential information, and delivering professional customer service.

Qualifications

• Minimum high school degree, associate or bachelor’s degree preferred.
• 2+ years in AR and collections or customer service.
• Excellent organizational and time-management skills.
• Discretion handling sensitive and confidential information.
• Attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Good grammar, spelling and punctuation.
• Proficiency with accounting software and Google Suite.

Responsibilities

• Own the invoicing process and customer-facing communication related to invoice submission.
• Maintain high professionalism when handling customer inquiries.
• Collaborate with internal partners to resolve invoicing questions or disputes.
• Research and resolve internal processes to complete the invoicing workflow.
• Maintain detailed customer order records.
• Research and record customer payments.

Skills

AR & Collections

Customer Service

Education

High School Diploma

Associate or Bachelor's degree preferred

Tools

Accounting software

Google Suite

Job description

Maddox Industrial Transformer is seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will manage customer invoicing, engage with customers, handle invoicing processes, payments and account questions.

This role offers opportunities to grow within the AR and finance teams, with an emphasis on accuracy, discretion with confidential information, and delivering professional customer service.