AR & Customer Support Specialist

Maddoxindustrialtransformer; Greer (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with match

Paid holidays

Paid time off

Life insurance

Job summary

Maddox Transformer is seeking an experienced AR & Customer Support Coordinator to join the accounting team. The role focuses on managing customer invoicing, engaging with customers, handling payments, and addressing account questions.

Responsibilities include ownership of invoicing, maintaining customer records, and collaborating with internal teams to resolve disputes. This position offers growth within the AR and finance teams.

Qualifications

• Minimum High School Degree; Associate or Bachelor degree preferred.
• 2+ years of experience in AR and collections or customer service.
• Excellent organizational and time-management skills.
• Ability to handle sensitive and confidential information with discretion.
• Attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Good grammar, spelling and punctuation skills.
• Proficiency with accounting software and Google Suite.
• Typing skills more than 60 words per minute.

Responsibilities

• Ownership of invoicing process and customer-facing communication related to invoice submission.
• Maintain high professionalism when managing and responding to customer inquiries.
• Collaborate with internal partners to resolve invoicing questions or disputes.
• Research and resolve internal processes to complete the invoicing process.
• Maintain detailed customer order records.
• Research and record customer payments.

Skills

AR & collections

Customer service

Communication

Interpersonal skills

Attention to detail

Typing 60+ WPM

Education

Associate or Bachelor degree preferred

High School diploma required

Tools

Google Suite

Accounting software

Job description

Maddox Transformer is seeking an experienced AR & Customer Support Coordinator to join the accounting team. The role focuses on managing customer invoicing, engaging with customers, handling payments, and addressing account questions.

Responsibilities include ownership of invoicing, maintaining customer records, and collaborating with internal teams to resolve disputes. This position offers growth within the AR and finance teams.