Appliances Sales Specialist — Help Customers Finish Projects

Lowe's; Grand Rapids (MI); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Grand Rapids, MI seeks a Sales Specialist to greet customers, understand project needs, and help them find the right home improvement products. You’ll share product knowledge, discuss features and financing options, and aim to close sales across departments.

You’ll be part of a collaborative team with opportunities for bonus programs and benefits as described by Lowe's alongside opportunities to grow within the store.

Qualifications

• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Education

High School Diploma or GED

Job description

Lowe's in Grand Rapids, MI seeks a Sales Specialist to greet customers, understand project needs, and help them find the right home improvement products. You’ll share product knowledge, discuss features and financing options, and aim to close sales across departments.

You’ll be part of a collaborative team with opportunities for bonus programs and benefits as described by Lowe's alongside opportunities to grow within the store.