Appliances & Cabinets Sales Floor Supervisor

Lowe's Companies, Inc.; Saint Charles (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor in the United States.

This role leads and enables a team of associates to deliver the best possible customer experience, coaching and supervising staff, ensuring department coverage, and driving safety and efficiency across daily tasks. The role includes customer-facing activities such as greeting customers, clarifying needs, and closing sales, along with non-customer tasks like down stocking and inventory management.

Qualifications

• High School Diploma or equivalent is required or 5 years in retail as alternative.
• 1 year of customer service experience.
• 1 year of experience supporting Pro customers (Pro Department Supervisor).
• Experience directing or supervising teams; training, mentoring and developing associates.
• Experience working cross-functionally.
• Proficiency with Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration if required by law.

Responsibilities

• Lead and enable a team of associates to deliver exceptional customer experience.
• Coach and train associates, delegate tasks, follow up on daily tasks and manage performance.
• Ensure department coverage and handle customer-facing activities and store safety tasks.
• Coordinate with leaders to share best practices and motivate the team toward sales goals.
• Occasionally open or close the store or serve as manager-on-duty (MOD).
• Travel may be required for meetings, trainings, or supporting neighboring stores.

Skills

Customer service

Leadership

Team supervision

Cross-functional collaboration

Communication

Training and mentoring

Education

High School Diploma or equivalent

Tools

Microsoft Office

Store computer systems

Job description

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor in the United States.

This role leads and enables a team of associates to deliver the best possible customer experience, coaching and supervising staff, ensuring department coverage, and driving safety and efficiency across daily tasks. The role includes customer-facing activities such as greeting customers, clarifying needs, and closing sales, along with non-customer tasks like down stocking and inventory management.