Anaheim 911 Dispatcher: Calm, Critical Communications Pro

County Emergency Communications; Anaheim (CA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

County Emergency Communications in Anaheim is seeking 911 Emergency Dispatchers to connect callers with responders and coordinate police, fire, or medical resources. The role requires calm communication, accurate information gathering, and handling multiple systems under pressure.

Responsibilities include answering calls, confirming incident details, entering data into dispatch systems, and dispatching responders as needed.

Qualifikationen

• High school diploma or GED commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Basic computer skills

Ausbildung

High school diploma or GED

Jobbeschreibung

County Emergency Communications in Anaheim is seeking 911 Emergency Dispatchers to connect callers with responders and coordinate police, fire, or medical resources. The role requires calm communication, accurate information gathering, and handling multiple systems under pressure.

Responsibilities include answering calls, confirming incident details, entering data into dispatch systems, and dispatching responders as needed.