911 Emergency Dispatcher — Calm, Critical-Calls Pro

Emergency Telecommunicator Services; Hume (CA); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance

Descripción de la vacante

Emergency Telecommunicator Services in California seeks an 911 dispatcher to answer calls, verify locations, and coordinate responders. The role requires calm communication, attention to detail, and the ability to manage multiple information streams under pressure.

You will work in a public safety environment, learn agency procedures, and maintain accurate records while protecting confidentiality. Training and certifications may be required, and overtime or night shifts can be part of the

Formación

• A high school diploma or recognized equivalency is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Conocimientos

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Educación

High School Diploma

Descripción del empleo

Emergency Telecommunicator Services in California seeks an 911 dispatcher to answer calls, verify locations, and coordinate responders. The role requires calm communication, attention to detail, and the ability to manage multiple information streams under pressure.

You will work in a public safety environment, learn agency procedures, and maintain accurate records while protecting confidentiality. Training and certifications may be required, and overtime or night shifts can be part of the