Ambulatory Services Lead: Patient Access & Scheduling

Boston Medical Center; Boston (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Boston Medical Center is seeking an Ambulatory Services Representative III to coordinate patient access functions, including OR scheduling, front-end service, registration, insurance verification and appointment coordination.

The role supports credentialing, forms handling, phones, and various admin duties in the Hematology-Oncology clinic, with full-time hours and competitive compensation.

Qualifications

• Bachelor’s degree plus 1–2 years relevant work experience or Associates degree plus at least 3 years relevant experience or HS/GED with 5+ years relevant experience.

Responsibilities

• Coordinate OR scheduling, front-end customer service, patient registration and insurance verification.
• Handle appointment scheduling, charge entry and related administrative duties.

Skills

Communication skills

Customer service

Confidentiality

Multitasking

MS Office

Registration systems

Billing systems

Education

Bachelor’s degree + 1–2 years relevant work experience

Associate degree + at least 3 years relevant experience

HS/GED with 5+ years relevant experience

Job description

Boston Medical Center is seeking an Ambulatory Services Representative III to coordinate patient access functions, including OR scheduling, front-end service, registration, insurance verification and appointment coordination.

The role supports credentialing, forms handling, phones, and various admin duties in the Hematology-Oncology clinic, with full-time hours and competitive compensation.