Ambulatory Access & Scheduling Specialist III

BMC Software; Boston (MA); On-site; USD 33,000 - 41,000; Full time

Job summary

BMCHS is seeking an Ambulatory Services Representative III in the Hematology-Oncology Clinic to coordinate OR scheduling, front-end service, patient registration, insurance verification, appointment scheduling, and charge entry. The role requires strong communication, confidentiality, and multitasking in a busy clinical environment.

Responsibilities span handling physician credentialing coordination, forms, phones, filings, and reports, with a focus on patient-centered service and efficient

Qualifications

• Bachelor’s degree plus 1–2 years relevant work experience or
• Associates degree plus at least 3 years relevant experience or
• HS/GED with 5+ years relevant experience.

Responsibilities

• Coordinate OR scheduling, front end customer service, patient registration and insurance/coverage verification.
• Handle appointment scheduling, charge entry, and administrative duties in support of the Hematology-Oncology Clinic.
• Coordinate physician credentialing and manage forms, phones, filing, mailings and reports as needed.

Skills

Customer service

Communication

Confidentiality

Multitasking

MS Office

Registration systems

Education

Bachelor’s degree + 1–2 years experience

Associates degree + 3 years experience

HS/GED + 5+ years experience

Tools

MS Word

Excel

Access

PowerPoint

Job description

BMCHS is seeking an Ambulatory Services Representative III in the Hematology-Oncology Clinic to coordinate OR scheduling, front-end service, patient registration, insurance verification, appointment scheduling, and charge entry. The role requires strong communication, confidentiality, and multitasking in a busy clinical environment.

Responsibilities span handling physician credentialing coordination, forms, phones, filings, and reports, with a focus on patient-centered service and efficient